Frequently Asked Questions

Common Q&A's

Need assistance with something else? Contact us.

GOVERNMENT

SHEEPDOG® accepts multiple payment options, such as government Net30 purchase orders, credit cards, and EFT payments.

Request a Government Quote.

TEST & EVALUATION

SHEEPDOG® is pleased to offer government agencies Test and Evaluation (T&E) equipment. Our T&E Program is designed to provide sufficient time and suitable communication equipment for field evaluation.

This program is for Agencies Only.

SHIPPING

We provide complimentary shipping within the United States. At checkout, you have the option to upgrade to priority shipping or select an international shipping method. For international orders (those shipped outside the US), the recipient is responsible for paying any customs duties, taxes or fees assessed by the destination country.

Our shipping services cover the US and its territories, including APOs. We also ship to Australia, Canada, Sweden, and the United Kingdom. For customers located outside these areas, please contact us to coordinate. For international orders (those shipped outside the US), the recipient is responsible for paying any customs duties, taxes or fees assessed by the destination country.

Returns & Warranty

If you find that the product you've received does not meet your expectations, we offer a 30-day return window for your convenience. To initiate a return, please refer to our Refund Policy for further instructions.

Head over to Warranty Claims to submit a request.

DISCOUNTS

SHEEPDOG® values the courage and sacrifice of first responders, military and veterans. Get a discount code here.

Agencies should request a formal Government Quote.