Common Q&A's

Sheepdog accepts multiple payment options, such as government Net30 purchase orders, credit cards, and EFT payments.

Sheepdog is pleased to offer government agencies Test and Evaluation (T&E) equipment. Our T&E Program is designed to provide sufficient time and suitable communication equipment for field evaluation.

We provide complimentary shipping within the United States. At checkout, you have the option to upgrade to priority shipping or select an international shipping method. For international orders (those shipped outside the US), the recipient is responsible for paying any customs duties, taxes or fees assessed by the destination country.

Our shipping services cover the US and its territories, including APOs. We also ship to Australia, Canada, Sweden, and the United Kingdom. For customers located outside these areas, please contact us to coordinate. For international orders (those shipped outside the US), the recipient is responsible for paying any customs duties, taxes or fees assessed by the destination country.

If you find that the product you've received does not meet your expectations, we offer a 30-day return window for your convenience. To initiate a return, please refer to our Refund Policy for further instructions.

Sheepdog values the courage and sacrifice of first responders, military and veterans. Please use code LEO10 to save 10%. Agencies in need of bulk pricing should request a formal quote.